Our warranty policy includes a 12-month standard coverage for all units. For bulk orders, we also provide an additional 1% of free spare parts, such as gaskets, controllers, and glass hinges, to support immediate maintenance and ensure seamless operation.

We provide 24/7 online technical support via WhatsApp/Zoom video calls. Our engineers will diagnose the issue and guide your local technician through the repair. If a part is defective under warranty, we will express-ship the replacement to you.